Posts tagged "Field work"

3 posts

Field work is the part of a service business that happens away from the office: in vans, stairwells, cellars and gardens, often with poor or no mobile coverage. For an installation, property-care or cleaning firm the questions are practical ones: which order the day's jobs go in, whether the app opens when the signal does not, and what a phone can honestly record about where somebody was.

The posts below take those three in turn. One describes how a team of five to fifteen vans plans routes by hand, with fixed appointments placed first and travel recorded as travel, since route optimisation is on the roadmap and not built. Another explains the four decisions behind a field app that works offline, and the third sets out what GPS clock-in can and cannot do in a web app on an iPhone.

Closepact's field app is a progressive web app installed from the browser, not a native app. It opens without coverage and queues clock-ins and clock-outs with the time taken on the phone. The position is read at the tap and never in the background, so there is no automatic clock-in and no live map of the vans. More in Schema & arbetsorder and on the installation and service page.