Posts tagged "Scheduling"

Scheduling in a service company means putting the right person on the right job at the right time, and keeping the plan true when the week changes. For a cleaning or installation firm it is rarely a calendar problem: it is working hours with a lunch in them, somebody calling in sick at seven in the morning, a standing contract every other Tuesday and a customer who was promised Thursday on the phone.

The posts here look at where a schedule breaks. One traces where double bookings come from, which is usually three small failures in a row rather than one. Another covers what a team of five vans can do about routes by hand, since route optimisation is on the roadmap and not built. A third explains what an offline field app can and cannot promise when a crew works in a cellar with no signal.

Closepact's Schema & arbetsorder checks every booking against four rules — double booking, absence, outside working hours and not employed on the date — and reports what it finds, leaving the decision to the planner. It does not check rest periods, overtime or collective agreements. The scheduling guide goes through conflicts, travel time and recurring agreements in more detail.