Posts tagged "Service companies"

A service company in Sweden sells work done at the customer's address, so the office has to know who goes where, how long it took and what can be billed. For an installation, cleaning or property-care firm of five to a hundred people, that often means a schedule in one place, hours in text messages and an invoice typed up from both on a Monday.

The posts below follow one job through that chain. One covers what a schedule has to hold before it can hold a real week: working hours with a lunch in them, absence kept apart, and a conflict check that reports rather than refuses. Another follows a work order from booking to approved hours, including which part is automatic: an accepted quote becomes a work order on its own, but a person still plans it. The last two deal with time reporting a crew keeps up without being chased, and with weekly approval that does not turn one supervisor into the bottleneck.

In Closepact the schedule, work orders and time reporting sit in Schema & arbetsorder, and with the invoicing module approved hours become a draft invoice without anyone retyping them. The scheduling guide goes further into planning, and the industry pages take the trades one at a time.